Welcome to Passing Place Driving School. By booking lessons with us, you agree to the following terms and conditions. Please read carefully, as these outline our policies on bookings, payments, cancellations, and driving test requirements.
1. Lesson Booking and Payment Policy
1.1 Booking Lessons
All lessons must be booked in advance. Bookings outside your assigned schedule may be subject to cancellation. If you require additional lesson slots beyond your registration, please contact our booking team at info@passingplaceuk.co.uk.
1.2 Payment Options
You can choose from the following payment options:
- Pay-As-You-Go: Make payments for each lesson individually before booking.
- 10-Hour Block Booking Option: For convenience, you can purchase a 10-hour lesson bundle, covering 5 sessions of 2-hour lessons.
1.3 Paying by Bank Transfer
Payments can be made via bank transfer to the following account:
Account Name: Gus Rae trading as Passing Place
Sort Code: 04-00-03
Account Number: 45817418
- Important: Payments must be made at least 3 days in advance before booking your lesson.
- Once payment is verified, lesson credits will be added to your account, allowing you to book your sessions.
- Note: Bank transfers are free of additional charges.
1.4 Paying by Card
You can pay via the Total Drive App:
- Go to the app’s home screen.
- Select “Pay for Lesson.”
- Choose either pay-as-you-go or the 10-hour bundle option.
- Important: A non-refundable service fee applies to card payments. This fee is charged by the app provider, not Passing Place Driving School. We only refund the lesson cost if applicable.
2. Lesson Credits
- Lesson credits are valid for 8 weeks from the date of purchase.
- Unused credits will expire after this period unless agreed otherwise in writing.
- Credits are non-transferable and cannot be exchanged for cash.
3. Cancellation and Rescheduling Policy
3.1 48-Hour Cancellation Policy
You must provide at least 48 hours’ notice to cancel or reschedule a lesson. If you fail to do so, you will be charged the full lesson fee.
3.2 Frequent Cancellations
If you regularly cancel, reschedule, or miss lessons, we may offer your reserved time slots to other students or close your account.
3.3 Instructor Cancellations
We reserve the right to cancel lessons on short notice due to:
- Instructor illness
- Vehicle breakdowns
- Hazardous weather conditions
- Traffic disruptions beyond our control
- Pre-booked driving tests
In such cases, we will reschedule the lesson at the earliest convenience.
4. Driving Test Bookings
4.1 Using the Instructor’s Car for the Driving Test
To use your instructor’s car for your driving test:
- Provide at least 1 month’s notice before your test date.
- You must be deemed test-ready by your instructor, demonstrated through a mock test showing safe driving without serious or dangerous faults.
4.2 Instructor’s Discretion
The instructor may refuse the use of their vehicle for the test if they believe it is unsafe or if the student is not test-ready. This decision is final and made in line with professional and safety standards.
5. Refund Policy
5.1 Refund Conditions
- Refunds are only available for unused lessons.
- Requests must be submitted via email to [Insert Email Address] at least 48 hours before the lesson start time.
- A 2% processing fee will be deducted from all refunds.
- Card Payment Refunds: The service fee charged by the app provider is non-refundable.
5.2 Late Cancellations
Lessons cancelled with less than 48 hours’ notice are non-refundable.
6. Student Conduct and Safety
6.1 Code of Conduct
Students must behave respectfully toward instructors and follow safety instructions. Failure to do so may result in the lesson being terminated without a refund.
6.2 Liability
Passing Place Driving School is not responsible for personal belongings lost or damaged during lessons. While we prioritize safety, we are not liable for accidents unless caused by instructor negligence.
7. Data Protection
We collect personal information solely for managing lessons and maintaining communication. Your data is securely stored and will not be shared with third parties unless required by law.
8. Amendments to Terms
Passing Place Driving School reserves the right to amend these terms and conditions at any time. Updates will be published on our website, and continued use of our services indicates acceptance of the changes.
Contact Us
For questions related to lessons, payments, or policies, contact us via:
Email: info@passingplaceuk.co.uk
Phone: 07395518707
App: Total Drive App Messaging
By booking lessons with Passing Place Driving School, you confirm that you have read, understood, and agreed to these terms and conditions.